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What Types of Statistics and Reports Are Available in BulkSMSOnline?

BulkSMSOnline provides useful statistics and reporting tools to help you monitor your Bulk SMS campaigns, track message activity, review account usage, and analyze campaign performance from your dashboard.

These reports are important for businesses that send marketing SMS, OTP messages, appointment reminders, payment alerts, delivery updates, customer notifications, and international SMS campaigns. By checking your reports regularly, you can understand how your SMS campaigns are performing and make better decisions for future sending.

Why SMS Reports Are Important

SMS campaign reports help you understand what happened after your messages were submitted. Instead of sending messages blindly, you can review useful details such as sent messages, queued SMS, scheduled campaigns, payment activity, balance movement, and lookup results.

Using SMS reports can help you:

Track your sent SMS messages.
Monitor campaign progress.
Check queued and scheduled messages.
Review account balance activity.
Analyze payment records.
Improve contact list quality using lookup tools.
Understand campaign performance more clearly.
Identify possible delivery, routing, or formatting issues.

Types of Statistics and Reports in BulkSMSOnline

BulkSMSOnline provides different types of auto-generated statistics and reports to help you manage your SMS account and campaigns more effectively. The most common report types include:

Sent SMS Report
Queued SMS Report
Scheduled Messages Report
Payments Report
Balance History Report
MNP Lookup Report
Number Validation Lookup Report
Dashboard Statistics

1. Sent SMS Report

The Sent SMS Report allows you to review SMS messages that have already been submitted from your account. This report is useful when you want to check campaign activity, message details, recipient numbers, sending time, sender ID, message content, or delivery-related information where available.

You can use the Sent SMS Report to:

Confirm whether a message was submitted successfully.
Review previous SMS campaigns.
Check message content sent to recipients.
Monitor SMS usage for a selected period.
Investigate customer complaints or delivery questions.

For businesses sending regular campaigns, this report helps maintain better records of SMS activity.

2. Queued SMS Report

The Queued SMS Report shows messages that are still waiting to be processed or delivered. SMS messages may enter the queue when a large campaign is submitted, when messages are being processed by the system, or when route and network conditions require additional processing time.

This report can help you understand:

Which SMS messages are waiting in the queue.
The progress of bulk SMS submissions.
Whether a campaign is still being processed.
If there are pending messages that require attention.

If your campaign is large, it is normal to monitor the queue while messages are being processed.

3. Scheduled Messages Report

The Scheduled Messages Report helps you review SMS campaigns that are planned to be sent at a future date or time. This is useful when you prepare messages in advance for promotions, reminders, announcements, or planned customer notifications.

You can use this report to:

Check upcoming scheduled SMS campaigns.
Confirm the scheduled sending date and time.
Review message content before sending.
Manage planned campaigns more easily.
Avoid duplicate or incorrect scheduled messages.

Scheduled reports are especially useful for businesses that prepare campaigns ahead of time, such as event reminders, holiday promotions, payment reminders, and appointment notifications.

4. Payments Report

The Payments Report helps you review payment activity connected to your BulkSMSOnline account. This can include payment records, purchase history, transaction details, and credit-related activity depending on your account and available dashboard options.

This report is useful for:

Checking previous payments.
Reviewing SMS credit purchases.
Tracking billing activity.
Keeping records for accounting or internal reporting.
Confirming whether a payment was completed.

If you have a payment-related issue, checking your payment report can help before contacting support.

5. Balance History Report

The Balance History Report helps you track changes in your SMS credit balance. This report can show how your balance changes after purchases, campaign sending, deductions, adjustments, or other account activity.

You can use the Balance History Report to:

Monitor SMS credit usage.
Track balance deductions after campaigns.
Review added credits after payment.
Understand how your SMS balance is being used.
Plan when to top up your account.

Regularly checking your balance history helps you manage your SMS budget and avoid running out of credits during an active campaign.

6. MNP Lookup Report

MNP stands for Mobile Number Portability. The MNP Lookup Report helps you check mobile number and network-related information. This can be useful when you want to understand whether a number may have been moved from one operator to another or when you need better network intelligence for SMS routing and database quality.

MNP Lookup can help businesses:

Identify mobile network details.
Improve routing decisions.
Reduce delivery issues caused by outdated network information.
Clean and analyze mobile number databases.
Support better SMS campaign planning.

You can learn more about this service on the MNP Lookup page.

7. Number Validation Lookup Report

The Number Validation Lookup Report helps you check whether phone numbers are properly formatted and suitable for SMS sending. This is useful before sending campaigns to large contact lists because invalid or incorrectly formatted numbers may cause failed messages and wasted SMS credits.

Number validation can help you:

Clean your contact database.
Detect invalid phone numbers.
Check number formatting.
Reduce failed SMS attempts.
Improve campaign quality.
Prepare better contact lists before sending.

You can learn more about this service on the Number Validation page.

8. Dashboard Statistics

The BulkSMSOnline dashboard provides useful account and campaign statistics to help you monitor your SMS activity from one place. These statistics may include daily activity, campaign progress, balance information, sent message totals, and other important account insights.

Dashboard statistics help you quickly understand your current SMS activity without opening every report separately.

How SMS Reports Help Improve Campaign Performance

Reports are not only for checking past activity. They can also help you improve future SMS campaigns. By reviewing your campaign data, you can identify patterns, improve contact list quality, choose better routes, and plan your sending schedule more effectively.

For example, if many messages are failing because of invalid numbers, you may need to clean your contact database using number validation. If delivery performance changes by destination, you may need to review your route type or destination country conditions.

To learn more about route options, visit the SMS Routing page.

Check Delivery Reports for SMS Campaigns

Delivery reports help you understand the status of sent messages where supported by the route and destination network. They can help you review message outcomes, campaign performance, and delivery-related information.

You can learn more about sending SMS campaigns from the platform on the Send Bulk SMS Online page.

Using Reports With the Web SMS Platform

If you send SMS from the web dashboard, reports help you monitor campaign activity directly from your account. This is useful for non-technical users who want to send campaigns, upload contacts, schedule messages, and review results without using API integration.

To learn more about dashboard-based SMS sending, visit the Web SMS Platform page.

Using Reports With SMS API and DLR Webhooks

Developers and businesses using SMS API integration can also track message activity through API responses, delivery reports, and DLR webhooks where supported. This is useful for automated systems such as CRMs, e-commerce platforms, apps, OTP systems, banking alerts, and customer notification tools.

For API documentation, delivery report callbacks, SMPP, MNP lookup, and number validation integration, visit the BulkSMSOnline Developers page.

Best Practices for Reading SMS Reports

To get the best value from your SMS reports, review them regularly and compare them with your campaign goals.

Check sent SMS reports after each campaign.
Review queued SMS if a large campaign is still processing.
Monitor scheduled messages before the sending time.
Check your balance history after large campaigns.
Use number validation before uploading large contact lists.
Use MNP lookup when network accuracy is important.
Compare performance by country if you send international SMS.
Review pricing before sending to new destinations.

Check Pricing Before Large Campaigns

SMS cost may vary depending on destination country, route type, message length, and campaign volume. Before sending a large campaign, review your balance and check the latest SMS pricing.

You can view available rates on the Bulk SMS Pricing page.

Reports for International SMS Campaigns

If you send SMS to multiple countries, reports become even more important. Delivery behavior, sender ID support, route availability, and delivery report visibility may vary by country and network.

You can review destination information through the Bulk SMS Countries section.

Troubleshooting SMS Report Issues

If your reports do not show the information you expected, check the following:

Make sure the campaign was submitted successfully.
Check whether the messages are still queued.
Confirm that you selected the correct date range.
Check if your account has enough SMS balance.
Review whether the selected route supports the destination country.
Check whether delivery reports are supported by the destination network and route.
Make sure recipient numbers are in the correct international format.
Use number validation if your contact list contains many invalid numbers.

Need Help With SMS Reports?

If you need help understanding your SMS reports, delivery status, queued messages, scheduled messages, payments report, balance history, MNP lookup, or number validation results, visit the BulkSMSOnline Help Center.

For account-specific support, contact the BulkSMSOnline team through the Contact Us page.

Related Resources

Frequently Asked Questions

What types of reports are available in BulkSMSOnline?

BulkSMSOnline provides different reports, including Sent SMS Report, Queued SMS Report, Scheduled Messages Report, Payments Report, Balance History Report, MNP Lookup Report, Number Validation Lookup Report, and dashboard statistics.

Can I monitor my sent SMS messages?

Yes. You can use the Sent SMS Report to review SMS messages submitted from your account and check campaign activity.

What is the Queued SMS Report?

The Queued SMS Report shows SMS messages that are still waiting to be processed or delivered. This is useful for monitoring large campaigns or pending messages.

What is the Scheduled Messages Report?

The Scheduled Messages Report shows SMS campaigns that are planned to be sent at a future date or time.

Can I check my payment history?

Yes. The Payments Report helps you review payment activity and SMS credit purchase records connected to your account.

What is Balance History?

Balance History shows changes in your SMS credit balance, including credit additions, deductions, and account usage activity.

What is MNP Lookup?

MNP Lookup helps check mobile number portability and network-related information. This can support better routing decisions and improve database quality.

What is Number Validation Lookup?

Number Validation Lookup helps check whether phone numbers are properly formatted and suitable for SMS sending. It helps reduce failed messages caused by invalid or incorrect numbers.

Can developers access delivery reports through API?

Yes. Developers can use API responses, delivery reports, and DLR webhooks where supported. More details are available on the BulkSMSOnline Developers page.

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